I had excellent customer service with
J & M Appliance. From my first interaction with them after they were assigned by my Home Warranty company. They were very helpful, professional and organized! The repair person was Tom, who came to my house and was very professional and considerate. He listened as I told him about the issue I was having with my refrigerator, he identified the issue quickly, and took some action to help with the issue until the part that was needed could be ordered and installed. Once my home warranty company approved the claim the parts were ordered and received in a couple of days. As soon as the parts came in, an appt was made for Tom to return to complete the repair. This was some of the best service I have received in a long time! I highly recommend.