COVID-19 Company Statement

J&M Appliance Health & Safety Procedures

At J&M Appliance the health and Safety of every customer is the top priority!

Considering everything that is going on today and all the conflicting surrounding the COVID-19 virus, we wanted to take a moment to assure you that we have taken all necessary precautions.

J&M Appliance is staying on top of all the latest updates that the CDC (Centers for Disease Control), the NIH (National Institute of Health), the WHO (World Health Organization) and the White House Special Medical Team provides us.

It is our field technician’s standard procedure to take the necessary precautions by cleaning & sanitizing their equipment & hands prior to arrival at your home.

Rest assured that our standards for cleaning/sanitizing has always been very thorough, however, during this time we have increased our efforts.

For obvious reasons, we are not requesting signatures on our digital devices.

Once again, our technicians have been provided with all the ‘tools’ necessary to keep him and our customers safe.

Knowing the approximate time for his arrival we ask that the customer also takes the necessary precautions prior to his arrival.

We also ask that the area and the unit requiring service is free of ‘debris’ and ‘cleaned’ prior to his arrival.

When you come to our showroom and parts pick up counter, you can feel confident that every precaution is being taken to ensure a safe environment for you.

Rest assured that our standards for cleaning our showroom and parts pick up counter has always been very thorough, however, during this time we have increased our efforts.

These efforts include, but are not limited to, continually cleaning and disinfecting hard surfaces and frequently touched areas and items. We will wipe down all hard surfaces regularly during the day.

We encourage you and your family to do the following to help combat this virus by doing the following • We ask that you not shake hands.
• Wash your hands regularly with soap and water. This is one of the best ways to protect you and your loved ones from the spread of germs. Don’t forget to clean the ‘webs’ between your fingers and thumbs.
• We ask that ALL who enter the office use the hand sanitizer upon entry and to use hand sanitizers any time you touch a hard surface.
• Minimize touching your face, particularly your eyes or nose, with your hands.
• Sneezing into tissues or your elbow are great ways to minimize spread of germs. Always wash your hands with soap and water after you sneeze.

Our team is dedicated to serving our community and wants to assure you that your health and care takes top priority for us. We will continue to stay close to everything the health community instructs us to do to keep everyone safe from this virus. We hope you and your family will stay safe during this very difficult time for our country.

Regards,
J&M Appliance Inc.